Please read these conditions carefully prior to making the booking.
Making a booking
The completed booking form, showing the names of all persons on whose behalf you are making a booking must be completed and signed by the party leader. The person signing the booking form confirms that he/she has the authority of all other persons included on the booking form to make the booking on their behalf and that he/she has read and accepted these Booking Conditions.
A non-returnable deposit of £150/$300 per week is required at the time of booking. Deposits excluding Security deposits are accepted as part payment towards the total cost of the holiday. On receipt of your completed booking form and deposit, we will reserve your holiday. Your booking is only confirmed and accepted in respect of all persons named on the booking form when an invoice has been dispatched to the person signing the booking form. It is important to check the details on the invoice and that all the dates are exactly as you requested.
It is our responsibility is to provide you with the holiday you have booked as confirmed to you and subject to these booking conditions. If you want to cancel or change your booking you may have to pay amendment or cancellation costs, which may be as much as the total holiday cost.
A security indemnity deposit of (but not limited to) £250/$500 is required per booking. This amount may be varied at the owners/managements discretion. This will indemnify us against any exceptional or additional charges arising from the use of the property or accommodation for (but not limited to) excess cleaning costs, damage, replacement or repairs to the property or it's contents or loss or failure to return keys. Security deposits will be refunded within 28 days of return less any charges for the above.
Balances (including the Security Deposit) are payable in full 8 weeks before arrival. For bookings within 8 weeks of arrival the total rental amount plus security deposit is payable in full at the time of booking. If payment of the balance of the price of the rental is not received by the due date, we reserves the right to cancel the booking for the villa, in which case we are entitled to keep all deposits paid in respect of the rental and you will have to pay a cancellation charge as though there had been a cancellation.
We reserve the right to raise or lower the prices at any time before you book the villa. Prices may vary and you should make sure you have been quoted the latest price. You will be advised at the time of booking. Once you have booked and confirmation has been dispatched the price of the rental is guaranteed except that we may pass on to you, and you will have to pay, any tax, duty, levy or any increase in such tax, duty or levy that is charged by any government or other authority after the date your booking is confirmed and accepted.
All descriptions are made in good faith and every care is taken to ensure their accuracy, and advertised facilities and amenities may on occasion be restricted, curtailed or changed. In these circumstances, we will, if possible notify you of such changes. We will not be liable for any such changes beyond our control, nor shall any such event give rise to any refund or other claim whatsoever against us. All prices are subject to availability and change.
We will endeavour to fulfil any special requests made at the time of booking. However, they cannot be guaranteed.
Your cancellation can only be accepted if it is in writing from the person who signed the booking form. Cancellation will be effective from the date it is received and acknowledged by us. We reserve the right to consider the booking cancelled if the balance is not paid 8 weeks before departure. It is recommended that notice of cancellation be sent by recorded delivery post. Cancellation charges will be calculated as set out below.
More than 8 weeks before arrival. 50%
6 to 8 weeks before arrival. 75%
4 to 6 weeks before arrival. 100%
0 to 4 weeks before arrival. Deposit only.
All passport, visa, travel insurance and health certificates are your responsibility and we accept no responsibility for any delay or expense incurred through loss or any irregularities in your documents.
If you have a complaint whilst you are on holiday, you must tell the local Management Company immediately. They will do their best to resolve any problem to your satisfaction. In the unlikely event that any complaint cannot be settled quickly, you should contact us in the UK. We cannot accept liability for any complaints that have not followed the above procedure and which are not received by us within 28 days of your return. Claims in respect of accommodation are limited to the total rental amount paid.
Liability. We cannot accept liability for acts or omissions over which we have no control. This includes (but is not limited to) airlines, car hire companies, management companies and for loss or damage caused by Force Majeure events such as strikes, fire, flood, delays or any other events beyond our control.
Instructions and deposits taken by telephone and verbally confirmed are binding and will be subject to the same terms and conditions as written confirmations.
All guests will be responsible for behaving in a responsible manner and in accordance with local regulations. We do not accept any responsibility for termination of your rental arrangement due to guests causing distress, annoyance, damage or danger to others and therefore will not consider any claims for compensation. We cannot accept any liability for injury to guests or visitors to the home or by use of swimming pool or spa or for loss or damage to personal property howsoever caused.
Check in time is 4 pm. Check out time is 10 am. Requests for early check-in or late check-out will be dependant upon availability.
Signing of the booking form constitutes acceptance of the terms and conditions on behalf of the party booked. The accommodation cannot be shared or sublet. All persons intending to occupy the villa must be shown on the booking form. Clients are strongly advised to take out holiday travel insurance.
Pets are not permitted.
Booking or rental means the booking or rental made by you or any person on your behalf that is named on the booking form.
Force Majeure means any circumstances which are unusual or unforeseeable and are outside our control including (but not limited to) war or threat of war, riot, civil strife, hostilities, political unrest, government action or airport regulations, industrial dispute, natural or other disaster, nuclear incident, terrorist activity, weather conditions, technical problems with transportation, closure of airports, fire, flood, drought, temporary equipment failure in the villa.
These conditions do not affect your statutory rights and are subject to Scottish law and the jurisdiction of the Scottish courts.
